Mental Illness is Hilarious and Wrong

There is this article going around about people getting bad customer service because they are bad customers, and I do not doubt the premise. I've seen people be rude, condescending, and arrogant with servers and others in the customer service industry. I've heard stories from people who thought they were getting bad service, but from the events of the story, I could tell that the person was a dick. But this article, in my opinion, does not describe one of those people. Instead, it describes an incident of a woman, disappointed with a mistake in her order, yelling at a service worker.

Others read this and are quick to yell back at this woman for being unreasonable, but having been someone who overreacted to situations, I see it differently. My immediate assumption is that this woman is having significant stresses in other parts of her life andor may have mental illness. She may have been suffering from low blood sugar on account of not having eaten for a while which is a possible - nay probable - reason for why she choose a fast food drive through for her meal. Low blood sugar makes the mind do silly things and think things are right when they really are wrong. Another factor is that an ingredient that she did not want was added to her order, and she could have good f*cking reasons for not wanting that ingredient, like an allergy. She may not have the resources to cope with her mental illness or blood sugar issues, she may not even have the intelligence to understand that is what is happening, and she put some strain on the staff of this restaurant and caused a scene, but she doesn't deserve this criticism from strangers on the internet.

I really hope that the next article I read about an example of a customer behaving badly isn't such an obvious example of someone with untreated mental illness.